Frequently Asked Questions

Virtual Assistant Service Faqs

Have any inquiries? We're here to assist you

Navigating complexities is part of the journey, but fear not! Our FAQ section on Virtual Assistant Services is here to lend a hand. Find solutions to your burning queries, and if you’re still seeking clarity or have additional questions, simply reach out to us.

Our virtual assistants excel in various tasks such as administration, data entry, lead filtering, CRM management, scheduling, reminders, event coordination, cold calling, digital marketing, blog post management, social media management, and more. Additionally, we provide specialized executive, sales, and marketing assistants to cater to specific requirements.

The pricing of our Virtual Assistant services depends on the assistant type and service level (part-time or full-time). For general Virtual Assistants, rates begin at $499 for part-time and $899 for full-time. For specialized executive, sales, or marketing assistants, pricing starts at $999 for part-time and $1499 for full-time.

The process is simple. Share your requirements with us, and we'll compile a selection of our top virtual assistants for your consideration. After you select your assistant(s), we manage the onboarding process, ensuring they're ready to start working for you promptly.

You can interact with your virtual assistant via email, chat, phone calls, or any preferred communication platform. We strongly advise maintaining regular communication to ensure your assistant stays aligned with your goals and tasks.

We are committed to ensuring your satisfaction with our services. If you're not satisfied with your virtual assistant's performance, please don't hesitate to contact us. We'll carefully review your feedback, address any concerns, and if needed, find a better-suited assistant to meet your needs.

No, you don't. Digilancer takes care of all payroll management for the VAs, so you needn't concern yourself with extra expenses like health insurance, taxes, or international transfers.

At Digilancer, we leverage cutting-edge tools such as Time Doctor 2 for tracking time and verifying productivity. Additionally, we generate daily and progress reports to ensure a transparent overview of your VA's workload, productivity, and overall performance.

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